In my last newsletter, I launched the My Biggest Mistakes series by revealing one of the most crucial lessons I learned early in my business journey: the importance of building a strong support network. Whether you’re leading a team or running your own business, one thing is clear—your community is everything. If you missed it, you’ll definitely want to catch up, because today, we’re tackling Mistake #2: Micromanaging My Team—a challenge that I’m sure will also hit home for many of you.
Now, I’m all for attention to detail—after all, that’s part of what makes any product or service truly special. But there’s a fine line between caring deeply about your work and trying to control every last thing. And let me tell you, I learned that lesson the hard way.
In the early days of Sprinkles, I guarded our recipes like they were the Ark of the Covenant. I couldn’t imagine letting them out of my hands. Day in and day out, I took on the daunting task of making every batch of batter and frosting myself in order to satisfy our hoards of hungry customers. It pushed me to the literal brink, but my fear was warranted —what if someone got their hands on the one precious secret that made our business uniquely special?
Finally, at the end of my rope, I admitted to myself that I desperately needed to hire a head baker. But it took a long time to find someone I believed I could trust, and I meticulously scrutinized every one of his references. The day I eventually handed over my cherished recipes to Jason was a mix of terror and total relief. Thankfully, my leap of faith paid off—he remained Sprinkles' head baker for years, showing such loyalty that he even turned down bribes for our recipes from people who waited to ambush him after work. (Yes, that really happened!)
Whether you’re leading a startup or managing a department, micromanagement can be a trap that’s all too easy to fall into. Do you find yourself redoing your team’s work because it’s not exactly how you envisioned it? Or perhaps you’ve caught yourself staying late to triple-check everything? If so, it might be time to reconsider your approach.
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Here’s why letting go (just a little) is one of the best things you can do:
Empowerment Over Perfection: Your team isn’t just a group of employees—they’re your greatest resource. By trusting them to take ownership of their work, you empower them to contribute ideas, take risks, and grow. When you step back, you give them the space to shine.
Scalability and Efficiency: Micromanaging might work in a small setting, but it doesn’t scale. As your responsibilities grow—whether through expanding your business or moving up in an organization—so do the tasks and challenges. You simply can’t (and shouldn’t) do it all. Learning to delegate is essential if you want to succeed without burning out.
Fresh Perspectives: No one has a monopoly on good ideas. When you micromanage, you’re essentially shutting out fresh perspectives. Your team sees the work from different angles and can offer solutions you might never have considered.
Stress Reduction: Let’s be honest—micromanagement is stressful for everyone involved. It’s time-consuming, energy-draining, and it creates a tense atmosphere. By delegating, you reduce your own stress and foster a more positive, productive work environment.
So, how do you go from micromanaging to effective delegation? Here are a few steps that helped me, and that can help you too, whether you’re an entrepreneur, manager, or team leader:
Hire Right: The foundation of delegation is trust, and trust begins with hiring the right people. Invest time in finding team members who align with your values and who you believe can execute your vision or support your team’s goals.(And if they’re handling top secret recipes, check those references ruthlessly!)
Set Clear Expectations: Before you delegate, make sure you’re clear about what you want. Set expectations, but also be open to how your team might achieve them. Remember, there’s more than one way to get to the finish line.
Provide Support, Not Control: Delegating doesn’t mean abandoning your team. Be available for guidance and support, but resist the urge to control every detail. Trust the process—and your people.
Embrace Imperfection: Things won’t always go exactly as planned, and that’s okay. Mistakes are opportunities for learning, for you and your team. Embrace the imperfect and focus on the big picture.
As I learned to step back and trust my team, not only did our productivity soar, but so did morale. The business became less about me and more about us, which is exactly what it needed to grow and thrive. In fact, Sprinkles company culture was so special that it became one of our secret weapons. And with a strong and motivated team, I was able to start scaling the business from that one location in Beverly Hills, to Newport Beach, then Dallas and beyond!
Now, what about the third mistake I mentioned? Stay tuned, because in the next newsletter, we’re diving into Mistake #3: Not separating myself from the business (aka "Taking Everything Personally!").
Until then, I encourage you to take a step back and evaluate where you might be holding on too tightly. Your team is capable of more than you think—if you give them the chance.
XO,
candace
P.S. Have you struggled with micromanagement in your role as a leader? I’d love to hear your stories and what’s worked for you! Drop a comment below or share your thoughts on how you’re learning to let go and let your team flourish.
Great article! As a recovering CFO with 20 years in corporate finance and accounting, I know firsthand how micromanagement can hinder progress. Despite my best efforts, my teams and I consistently missed deadlines.
Out of the 4 steps mentioned above to go from micromanagement to delegation—setting clear expectations—was particularly elusive. Back-office functions are often a black hole; no one really knows what we do. I realized total visibility into work was the missing component to unlock setting clear expectations. This shift eliminated micromanagement, fostered trust, and let me focus on offering help rather than questioning delays.
When trust builds, micromanagement fades.
Love this series! 📖